Cultural divides and digital inequalities: attitudes shaping Internet and social media divides

an article by William H Dutton and Bianca C Reisdorf (Michigan State University, East Lansing, USA) published in Information, Communication & Society Volume 22 Issue 1 (January 2019)

Abstract

Researchers on digital divides have identified demographic and attitudinal factors associated with inequalities in access, skills, and patterns of Internet use, primarily around age, income, and education. While the attitudes and values of Internet users and non-users have been studied over the years, they have rarely been used to identify broader ‘cultures of the Internet’ and their role in shaping digital divides.

This paper builds on research in Britain, which focused on patterns of attitudes underpinning Internet cultures, to explore the degree that similar or distinctive cultures have developed in the USA, and whether and how they are useful in explaining digital divides.

This study utilizes original data drawn from a telephone survey of residents across the State of Michigan that adapted survey items and methods from the Oxford Internet Survey of Britain.

Based on these survey responses, the paper identifies and describes the cultures of the Internet among Michigan residents, as an exploratory case of the US as a whole, and shows how these cultures shape digital divides in Internet access and social media use. The robustness and explanatory power of these explorations of Internet cultures argue for further research on the United States and for comparative research with other nations.

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