Friday 9 November 2018

Stop doing things to residents of poor neighbourhoods without asking what they need

a blog post by Bert Provan (London School of Economics and Political Science, UK) for The Political Quarterly blog


Image by Markus Spiske

These days, few organisations can escape the clamour to assess the ‘Social Return on Investment’, or SROI, of proposed new projects. But how often are local people actually asked what they need from local investment, and how realistic are the aims of delivery?

The burden of delivery

The interest in social return is driven at international, national, and local levels, with OECD noting that “[s]ocial impact investment has become increasingly relevant in today’s economic setting as social challenges have mounted while public funds in many countries are under pressure”. This report emerged from the G8 Social Impact Investment Forum in June 2013, which also led to the setting up of a range of international task forces and groups.

Despite this globalised scope and interest, the responsibility of many assessments of social impact fall on small, local, community organisations. Public or charitable funding for small community based organisations may depend on a commitment to deliver benefits to local residents or the local environment – outcomes such as better health, job training, relief from overburdening debt, and responsive support for victims of domestic violence. Larger public and semi-public bodies, like Housing Associations, are also expected to deliver additional social value. All may also be required to monitor and ‘monetise’ their outcomes.

However, the mechanisms for doing this can be both challenging and challenged. Challenging because of the time and effort that may be needed to reliably track social outcomes. Challenged because of concerns about spurious quantification, scepticism about causal links claimed between positive outcomes and specific local action, and the sometimes incomplete or imprecise evidence and assumptions used.

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