Abstract
Social media and big data uses form part of a broader shift from ‘reactive’ to ‘proactive’ forms of governance in which state bodies engage in analysis to predict, pre-empt and respond in real time to a range of social problems.
Drawing on research with British police, we contextualize these algorithmic processes within actual police practices, focusing on protest policing.
Although aspects of algorithmic decision-making have become prominent in police practice, our research shows that they are embedded within a continuous human–computer negotiation that incorporates a rooted claim to ‘professional judgement’, an integrated intelligence context and a significant level of discretion. This context, we argue, transforms conceptions of threats.
We focus particularly on three challenges:
- the inclusion of pre-existing biases and agendas,
- the prominence of marketing-driven software, and
- the interpretation of unpredictability.
Such a contextualized analysis of data uses provides important insights for the shifting terrain of possibilities for dissent.
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