an article by Jane Holgate (University of Leeds, UK), Anna Pollert (University of West of England, UK) and Janroj Keles and Leena Kumarappan (London Metropolitan University, UK) published in Work Employment & Society Volume 26 Number 5 (October 2012)
Abstract
This article draws on a study of the experiences of (primarily non-unionised) minority ethnic workers in seeking advice and support for employment problems in the context of the de-collectivisation of employment relations in Britain.
It focuses on one of the main recourses identified in the research, the Citizens Advice Bureau, its relationship with community organisations and with trade unions.
Workers’ testimonies about their experiences of help with workplace grievances are supplemented with views of advice providers, community-based organisations and trade unionists.
Findings illuminate the specific experiences of minority ethnic workers, as well as similarities with majority ethnic non-unionised workers and highlight the paucity of individual employment advice and a growing crisis for workers’ rights with the decline in collective union representation.
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