Monday 9 December 2019

When Welfare Professionals Encounter Restructuring and Privatization: The Inside Story of the Probation Service of England and Wales

an article by Gill Kirton (Queen Mary University of London, UK) and Cécile Guillaume (University of Roehampton, UK) published in Work, Employment and Society Volume 33 Issue 6 (December 2019)

Abstract

This article utilises a multi-method case study of the probation service of England and Wales to explore the perspectives of practitioners and their union on how restructuring / privatisation affected the probation profession.

Professionals perceived restructuring / privatisation as ideologically and politically motivated, rather than evidence-based in relation to service goals. Against this context, the article outlines the probation union’s organised resistance, but ultimately its inability to halt the reform.

The findings highlight practitioners’ concept of ‘the death of probation’ created by philosophical opposition to privatisation, but also by the splitting of their profession and the resultant assault on professionalism.

The study underlines the unique aspects of restructuring / privatisation in the specific service domain, in particular those linked to working with a socially stigmatised client group, but it also has resonance for other public service professions facing the actuality or prospect of restructuring/privatisation.


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