Universal Credit local support services framework

Framework setting out help for claimants who may require extra support to access Universal Credit

That really is all I need to say except to tell you that it’s a 28-page PDF document which you can access here.

Hazel’s comment: Try to hold on to your temper when reading this. Most low-income families do not manage on a monthly income nor do they do their banking online. I am reasonably well educated and use the internet easily. I still find that managing a low income is tough – and with ever-rising prices for staple foodstuffs it is becoming increasingly difficult to budget effectively.

---