These products have been produced to assist local authorities [in England and Wales] with their support for Housing Benefit claimants affected by the introduction of the size criteria for social sector tenants. They may also be useful with the support you provide to other Housing Benefit claimants.
They are model documents consisting of suggested text to be used as you see appropriate. Any products produced will need to meet the relevant local authority brand guidelines.
Model documents
Effect [sic] additional income will have on Housing Benefit (35KB) RTF
Claiming Discretionary Housing Payments (31KB) RTF
What to do if you fall into rent arrears (42KB) RTF
Renting out your spare room (33KB) RTF
Also available in Welsh at the DWP website.
Hazel’s comment:
It’s not the answer to the problem and there seems to be nothing available to help claimants to know what they might be entitled to but some advisers will find this stuff useful, I hope.
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