This study explores the experiences and perceptions of low-paid, low-income workers in the retail, hospitality and care sectors.
How do these workers feel about work, and what do they think would most improve their working lives?
The report explores:
- the realities of low-paid work;
- the challenges experienced by workers in the three sectors;
- ideas for improving work for low-paid workers that go beyond pay rises; and
- conclusions for employers of low-paid workers.
Summary (PDF 4pp)
Full report (PDF 56pp)