Showing posts with label information_management. Show all posts
Showing posts with label information_management. Show all posts

Friday, 6 December 2019

Self-censorship in social networking sites (SNSs) – privacy concerns, privacy awareness, perceived vulnerability and information management

an article by Mark Warner (University College London, UK) and Victoria Wang (University of Portsmouth, UK) published in Journal of Information, Communication and Ethics in Society Volume 17 Issue 4 (2019)

Abstract

Purpose
This paper aims to investigate behavioural changes related to self-censorship (SC) in social networking sites (SNSs) as new methods of online surveillance are introduced. In particular, it examines the relationships between SC and four related factors: privacy concerns (PC), privacy awareness (PA), perceived vulnerability (PV) and information management (IM).

Design/methodology/approach
A national wide survey was conducted in the UK (N = 519). The data were analysed to present both descriptive and inferential statistical findings.

Findings
The level of online SC increases as the level of privacy concern increases. The level of privacy concern increases as the levels of PA and PV increase and the level of effective IM decreases.

Originality/value
This study extends the literature on online SC, showing that PCs increase the level of SC in SNSs. It provides support for three antecedent factors to PC which impact upon levels of SC when communicating in SNSs.


Tuesday, 9 August 2016

Which Tags Do We Remember in Personal Information Management?

an article by Hyungil Suh (Electronics Telecommunications Research Institute, Daejeon, Korea) and Jeungmin Oh and Wan Chul Yoon (Korea Advanced Institute of Science and Technology, Daejeon) published in International Journal of Human–Computer Interaction Volume 32 Issue 7 (2016)

Abstract

In recent years, as the amount of data grows, personal information management has become essential as well as challenging for everyday lives. Tagging, an alternative or complement to classifying into tree-structured directories, allows users to classify a single information item in multiple categories. Due to its flexibility, tagging system has become popular and a number of studies have been conducted.

Most of the previous research investigated the quality of tags with various tools such as questionnaires. However, the actual usage behavior of tag-based browsing and retrieval of stored information has rarely been studied. In this study, we examined the effects of tag attributes on the user behavior in browsing self-tagged documents under personal information management settings.

Three attributes, tag commonness, tag frequency and tag position, were identified. A controlled experiment with tasks of tagging and retrieval to trace users’ behavior revealed that the tags with higher tag commonness, higher tag frequency, and lower tag position were more likely to be used. The tags with lower tag commonness and lower tag frequency helped users recognize a desired document among a list of candidates.

Among the three attributes, tag position was found the most influential. The findings of this study are expected to enhance the understanding of the quality tags and help information designers in building an effective tagging environment.


Tuesday, 4 June 2013

Effective records and information management as a catalyst for fighting corruption

an article by Constant Okello-Obura (University of South Africa and Makerere University, Kampala, Uganda) published in Information Development Volume 29 Number 3 (May 2013)

Abstract

The paper examines the need for effective records and information management as a cornerstone ingredient in fighting corruption.

By use of a literature review, it makes a contextual analysis of corruption and the significant roles records and information management can play in fighting it.

In particular it gives good records and information management specifics for fighting corruption and concludes that corruption is a “disease” that needs a “vaccine” called effective records and information management (RIM).

As a way forward, the paper recommends key parameters to consider so that RIM can significantly aid the fight against corruption.


Tuesday, 20 November 2012

Managing Information to Support the Decision Making Process

an article by Arantza Aldea and Simon Skrzypczak (Oxford Brookes University, UK) and René Bañares-Alcántara (University of Oxford, UK) published in Journal of Information & Knowledge Management Volume 11 Issue 3 (September 2012)

Abstract

Decision-making is a crucial activity during the planning, design and operation of artefacts.

To make a decision several alternatives must be evaluated and compared, which are tasks that require information, knowledge and expertise. A system that organises and manages the knowledge associated with every alternative and links ideas, arguments and issues can greatly improve and facilitate the decision making process.

This paper presents how an Issue Based Information System (IBIS) implemented in Compendium (http://compendium.open.ac.uk) has been extended with new functionalities such as access to a toolkit of Multi-Criteria Decision Methods (MCDM), the ability to propagate values throughout the decision records and to perform sensitivity analysis of the recommended decisions with respect to a parameter.

These additional functionalities enable the applicability of the system in the support of decisions that require not only argumentation, but also numerical evaluation of the properties of the alternatives such as those proposed during the design, planning and operation of engineering artefacts.


Friday, 17 August 2012

“Two households, both alike in dignity…

In fair Verona, where we lay our scene …”

 via The National Archives blog by Tim Callister

So starts Shakespeare’s classic tale, Romeo and Juliet. Most of us are familiar with this tale of star-crossed lovers and I want to use it as an analogy for another relationship between two key parts of every business that often struggle to work together.

With a little less drama, this is a relationship I see every day that has the potential to cause significant disruption to most organisations*. This can go unnoticed and unchecked for some time until it comes to reviewing / refreshing information management systems.

Continue reading


Thursday, 26 July 2012

Information Architectures for Information Sharing Management – A Literature Review

an article by Shuyan Xie, Markus Helfert and Lukasz Ostrowski (Dublin City University, Ireland) published in Journal of Information & Knowledge Management Volume 11 Issue 2 (June 2012)

Abstract

The struggle for commercial supremacy through information is being fought on two points: information management and enabling technologies.

Over the last years, there has been an increasing focus on information architecture (IA) to help organisations distinguish and manage information as corporate resource. As the information complexity increases, more IA studies show that IA could provide the structural and process design to facilitate enterprise interoperation under the information sharing environment.

However, limited IA has been addressed for the usage of managing the information sharing. Motivated by this observation, this paper presents a literature review that IA can be used to understand and manage information sharing, utilising the enterprise information resource statically and dynamically through IA implementation.

First, enterprise IA description and definition are presented. Second, we analyse IA from a static and dynamic view to reveal the research streams on an architectural approach for information sharing management. Third, contributions and limitations are discussed.

It is finally concluded by providing future IA research directions and implications for empirical applications. Our research illustrates that IA deployment imposes a positive influence on information sharing management.


Wednesday, 11 July 2012

People, practice, and technology: Restoring Giddens' broader philosophy to the study of information systems

an article by Mark Thompson (Judge Business School, Cambridge, UK) published in Information and Organization Volume 22 Issue 3 (July 2012)

Abstract

This paper argues that practice-based management and IS literature has tended to portray a voluntaristic account of human agency that downplays the contribution to emergent social outcomes of more deeply rooted psychological dimensions of the human condition.

Within the IS research community, this tendency is exemplified in work using Giddens’ structuration theory, which, whilst acknowledging the importance of human interpretive properties, has foregrounded cognitive aspects to interpretation at the expense of important non-cognitive ingredients such as affect and biographical identity. These non-cognitive ingredients are less amenable for study using the structurational model, but receive comprehensive treatment elsewhere in Gidden’ work.

Accordingly, it is argued that a useful direction for future theory development would be to seek a more balanced account of humans’ co-constitutive relationship with technology in practice. This could be achieved by supplementing the structurational perspective, with its primary focus on emergent social structure, with a more explicit engagement with Giddens’ broader concern with emergent biographical structure. An initial integrative framework is offered as a first step in this direction.

Highlights

► The non-cognitive/affective is routinely downplayed in IS research.
► This is increasingly at odds with emerging interest in process/practice theory.
► Use of Giddens’ work in IS shows a similar downplaying of the non-cognitive.
► This is a missed opportunity to draw on Giddens’ broader ideas concerning the subjective.
► The paper rehabilitates structuration within the broader canvas of Giddens’ ideas.


Thursday, 31 May 2012

Social media: back to the roots and back to the future

An article by Andreas M. Kaplan and Michael Haenlein, (ESCP Europe, Paris, France) published in Journal of Systems and Information Technology Volume 14 Issue 2

Abstract

Purpose
The purpose of this paper is to provide a viewpoint on the historical roots and future evolution of social media.
Design/methodology/approach
This paper provides a summary of the authors' previous research and experience in the area of social media.
Findings
This paper contains practical insights on the consumer use and business potential of social media applications.
Originality/value
This viewpoint provides insights to anyone who is interested in researching consumer use of social media or using social media in a managerial context. It will be particularly helpful to business leaders who are looking for answers in the fast-moving area of social media applications.


Tuesday, 15 May 2012

Cornering the information market: Metacognition and the library

an article by Michele Santamaría (Clifton Mill Library, Washington College) and Denise Petrik (University of Pittsburgh (MLIS student) published in College and Research Libraries News Volume 73 Number 5 (May 2012)

Opening paragraph

There we were, monitoring the Miller Library table at the Washington College Academic Resource Fair, coordinated annually as a preorientation activity for incoming freshmen. We had decided to try a new tactic in an attempt to appeal to the freshmen, which involved creating an interactive game to try to reach them at their own levels. We thought we had been fairly successful too, when a mother took one look at who we were and asked: “So. What do they need the library for, now that everything is on the Internet?”

If parents exhibit this skeptical resistance, how does the library successfully appeal to their children, a generation that’s been dubbed “the instant generation,” who have been said to “believe their unalienable rights include instant service, easy assignments . . . and straightforward answers,” all of which the Internet appears to provide?


Thursday, 3 May 2012

Information Audit: Towards common standards and methodology

an article by Peter Griffiths (Independent Information Specialist) published in Business Information Review Volume 29 Number 1 (March 2012)

Abstract

This article further analyses a number of issues highlighted in a previous discussion of the current state of Information Audit (IA), and offers a graphical representation of the IA landscape.

Library and Information Science (LIS) struggles to establish its ‘soft’ approach to IA as the leading methodology despite repeated endorsement by authors in other professional groups with some kind of interest in information management. They have found the LIS IA methodology using analysis of information needs and flows to be a useful analytical tool that allows them to evaluate information assets and to demonstrate compliance in asset management – whether those assets are financial, documentary or intangibles such as know-how.

Since the implementation of Freedom of Information legislation, records management has espoused a strong focus on compliance and the avoidance of penalties for data protection breaches, but recent publications suggest that organizations of all kinds are adopting this finance- and accountancy-driven approach to information audit. This may be because it is seen as best able to manage the growing complexity of regulation and legislation (local, national and international) that affects information management.

Forming strategic alliances with other players, the information profession must take the lead in establishing standard IA procedures and definitions drawing on its own praxis, which is widely accepted by other disciplines. There needs to be a single point of call for standardizing and accrediting IA skills, with the creation of a supporting body of knowledge whose evidence base goes beyond standard journal literature and monographs to include the now considerable corpus of unpublished theses as well as papers in languages other than English.

As IA is adopted by a growing number of professional disciplines, LIS and KIM (Knowledge and Information Management) professionals – and also some finance professionals – can now find and seize opportunities beyond the boundaries of more traditional information work.


Friday, 6 January 2012

An Information System for Coping with Student Dropout

an article by Ester Aflalo and Eyal Gabay (Hemdat Hadarom College, Israel) published in International Journal of Information and Communication Technology Education Volume 7 Issue 3 (July-September 2011)

Abstract

Student dropout prevention is one of the most important challenges of the education system. This study examines the effectiveness of a Local Authority Information Center (LAIC), developed in Israel to cope with that problem. The research population included 418 regular attendance officers (RAOs), educators who deal with students who drop out and those who are at risk of dropping out. The RAOs were divided into an experimental group, who performed their work using the information system, and a control group who used manual means.

The research findings show that the information system improved the comprehensive nature of the information and its relevance for students at risk of dropping out, and resulted in an increase in the number of students treated by the RAOs. This improvement was maintained over a period of three years. The LAIC is likely to offer an effective and professional approach to reducing the problem of student dropout.


Thursday, 10 November 2011

Developing an Information Strategy

an article by Terry Hanson (Director of Information Services, University of Brighton)

Abstract

In the modern university, information management is, or should be, at the heart of both strategic and operational management. So how can we best ensure that information management, broadly defined, will both influence and facilitate institutional strategy?

Full text (HTML)


Tuesday, 1 November 2011

Online grocery systems design through task analysis

an article by Mark Freeman and Alison Freeman (University of Wollongong, Australia) published in Journal of Enterprise Information Management Volume 24 Issue 5 (2011)

Abstract

Purpose
Modelling users’ interactions online is envisaged to allow developers to increase the usability of online systems and will aid system developers in building better systems to meet users’ needs, hereby creating better system design processes. This paper aims to investigate this issue.
Design/methodology/approach
The normative task model that was developed in this paper was created through an expert review of 14 online grocery stores, using a reverse engineering technique to model the features of the stores' ordering process.
Findings
The research identified three main areas of user experience when undertaking the process of adding a product to an online trolley:
  • attempting to retrieve the product, 
  • receiving the results of the retrieval attempt, and 
  • adding the product to the trolley.
These three classifications were used as the basis for an analysis of errors.
Practical implications
The findings present a model that can be used to further understand the processes of customers as they engage in an online grocery shopping visit. The normative task model presented is expected to help in the future design of online grocery stores by identifying the possible errors that users can encounter, and methods to reduce the occurrence of these errors. Errors are one area that traditional task-modelling processes ignore, due to their focus on successful processes.
Originality/value
This paper presents the innovative process of the development of a normative task model for modelling user interactions when using online grocery stores.

Hazels comment:
OK, so there is a profit motive in ensuring that customers find their required groceries in the online store and making adjustments to the process can facilitate this.
Why does no-one think that even a simple log-file analysis is necessary to improve the information finding/retrieval of potential learners using courses databases online?


Wednesday, 20 July 2011

Using internet search data as economic indicators

The Bank of England’s Quarterly Bulletin is usually, dare I say, a bit boring. Consequently I will list its contents and leave it up to you whether you read all or any of the individual articles.

However, this article, by By Nick McLaren of the Bank’s Conjunctural Assessment and Projections Division and Rachana Shanbhogue of the Bank’s Structural Economic Analysis Division, is of interest not only because of the economic significance but also for the description of using search data from the Internet.

Data on the volume of online searches can be used as indicators of economic activity. This article examines the use of these data for labour and housing markets in the United Kingdom. These data provide some additional information relative to existing surveys. And with further development, internet search data could become an important tool for economic analysis.
Read the full article (PDF 7pp)


Wednesday, 13 July 2011

Information overload may give students even more cause for complaint

by Simon Baker for Times Higher Education

The government’s higher education White Paper puts forward a series of recommendations for information that ministers want universities to provide to students on top of the Key Information Sets that are already set for launch next year.

They include an “expectation” that institutions publish the results of internal evaluation surveys for courses; a call for data on the qualifications held by successful applicants to be revealed; and suggestions that prospective students should also be informed of likely class sizes and given details about the expertise of teaching staff.

David Palfreyman, director of the Oxford Centre for Higher Education Policy Studies, said the release of much more information would provide more “pegs” to hang grievances on, but could also make disputes more legalistic.

and so on and so forth!!

Wednesday, 6 July 2011

Why we must remember to delete …

– and forget – in the digital age

Human knowledge is based on memory. But does the digital age force us to remember too much? Viktor Mayer-Schönberger argues that we must delete and let go.

My personal favourite from the Guardian’s article?
    Yet through millennia, forgetting has remained just a bit easier and cheaper than remembering.
    No longer. Because of the digital revolution, he argues, it is easier to keep everything – the drunken email you sent your boss, the photo you put on Facebook in which you're doing something non-CV-enhancing to an inflatable cow – rather than go through the palaver of deciding what to consign to oblivion.
An inflatable cow? And what would someone be doing to it? The mind simply boggles!

The article can be found at http://www.guardian.co.uk/technology/2011/jun/30/remember-delete-forget-digital-age.

Mayer-Schönberger’s book, Delete: The Virtue of Forgetting in the Digital Age, is published in paperback on 25 July by Princeton University Press, £12.50.

Checking back I find that there are reviews of this book in 2009. The article is clearly dated 30 June 2011 – but the link to the Guardian Bookshop is to a publication date of 2009.

I’m confused!

No longer. I went back and read the whole of the article – a new edition is to be published. Surprising that Amazon does not have it catalogued.

Thursday, 23 June 2011

Evaluation of Information Strategy Implementation: A Critical Approach

an article by Yongmei Bentley (University of Bedfordshire Business School), and Steve Clarke (University of Hull Business School) published in Journal of Organizational and End User Computing (Volume 23 Number 1 (January-March 2011))

Abstract
Information strategy is often relegated to an information technology element of corporate strategy, or worse, ignored in favour of IT operational planning. This research, conducted over a five-year period, stresses the correct framing of an information strategy and its implementation. The authors propose a framework that assists in the evaluation of such strategies, primarily those at higher education institutions, but also in a wider range of organisations seeking to improve the understanding and implementation of their information strategy.

Friday, 4 March 2011

The Information Age Measurement Paradox: …

Collecting Too Much Data

an article by Nitza Geri (The Open University of Israel Raanana) and Yaris Geri (Commercial Aircraft Group IAI Ben Gurion International Airport) published in Informing Science: the International Journal of an Emerging Transdiscipline Volume 14 (2011)


Abstract

Information overload is one of the major challenges of management in the information age. Usually, the emphasis in the literature is on incoming information, whereas the creation of information or data is rarely discussed. This paper presents the measurement paradox and demonstrates how managerial decisions, or monitoring conventions, cause collection of tremendous amounts of unnecessary data. The measurement paradox is observed when advanced technologies, such as Enterprise Resource Planning (ERP) systems, which are intended to improve control and provide managers with better information, collect ample data, most of which are unnecessary.
The paper illustrates the measurement paradox by developing a model for estimating the amount of data required for a cost accounting system. It analyses the amount of data necessary for traditional cost accounting systems, which are usually based on one cost driver, mostly direct labour hours, versus the amount of data used by activity-based costing (ABC) systems, which use multiple cost drivers. It shows that the amount of data depends mainly on the number of measurements, and in order to improve managerial accounting systems and eliminate non-value adding activities, one should reduce the number of measurements.

Hazel’s comment:
I always knew that much information overload was self-inflicted – this article sets out in detail. You can read it in full here.

Sunday, 3 October 2010

Information Systems Management

To say that I’m confused by the latest blog postings from the Taylor & Francis group would be the understatement of the year.

In one long list I got, in this order:
  1. Volume 27 Issue 1 December 2010
  2. Volume 27 Issue 3 June 2010
  3. Volume 27 Issue 2 March 2010
  4. Volume 26 Issue 1 December 2009
  5. Volume 26 Issue 4 September 2009
I thought I was going mad but it's not me – honest!!


Friday, 13 August 2010

Information risk management

Well, what do you know about it?

What do I know about it?

I don’t know the answer to the first question. How could I? I don’t know who you are in any detail and I have not asked you this question previously.

The answer to the next question is, “considerably more than I did an hour ago before I started reading Bulletin: of the records management society (Issue 156 (July 2010)).

And, what is more important, I know who knows lots more than I do and where to find him. Interestingly, from my point of view, is that not only can I find Robin Smith from his email address but could after a short bus ride from home search out the physical Mr Smith at his place of work.

That aside, the article about information risk management is an edited extract of Robin's new publication, Information risk management: valuing, protecting and leveraging business information, which is available from the Ark Group.

Table of contents and an executive summary (PDF 6pp) is available

Full publication
Amazon price £295 (free p&p but none in stock)
Same price from the publishers but p&p = £7.50

Sorry, but with the best will in the world I cannot recommend that any small business should purchase a book that costs that much!