an article by Michael Andreas Etter and Anne Vestergaard (Copenhagen Business School, Frederiksberg, Denmark) published in Corporate Communications: An International Journal Volume 20 Issue 2 (2015)
Abstract
Purpose
It is crucial for corporate communication to know how different public sources frame a crisis and how these sources influence each other. The purpose of this study is to investigate the role of Facebook by examining – if the public represented on Facebook contributes distinct frames to the discursive negotiation of a crisis at all, and whether the public represented on Facebook is able to influence the crisis framing of news media.
Design/methodology/approach
The authors compared how four different public sources framed the Nestlé Kit Kat crisis: news media, corporate communication, NGOs, and Facebook users. The authors therefore, coded 5,185 sentences from the four sources and conducted a frame-analysis through the detection of co-occurrence between actors and attributions. A cross-correlation with a seven-day lag in each direction was applied to detect the frame-setting effects between the public represented on Facebook and news media.
Findings
While the public represented on Facebook is found to apply distinct crisis frames in comparison to conventional sources, its frame-setting power is limited. In contrast to findings from political communication, it is rather the news media that influences the crisis framing in social media. The role of the public represented on Facebook, hence, appears marginal in comparison to news media that remain a major force in the discursive negotiation of a corporate crisis.
Originality/value
As a first study, crisis framing in social media is compared with that of news media, NGOs, and corporate communication. Second, so far there have been no studies in the corporate communication field investigating the frame-setting effects between social media and news media. Contrary to social media’s promising frame-setting power ascribed by some scholars, the authors do not find such effects with Facebook, the most popular social media tool to date.
Showing posts with label NGOs. Show all posts
Showing posts with label NGOs. Show all posts
Monday, 13 July 2015
Friday, 1 February 2013
Role of NGOs in the implementation of active labour market policies: The case of Finland and Sweden
an article by Thomas Babila Sama, (University of Jyväskylä, Finland) published in The International Journal of Leadership in Public Services Volume 8 Issume 3 (2013)
Abstract
Purpose
This is a mixed method comparative case study. The aim of this paper is to find the role played by non-governmental organizations (NGOs) in the implementation of the active labour market policies (ALMPs) of Finland and Sweden, and also the relationship that the NGOs have with the government of the two countries.
Design/methodology/approach
Two NGOs were selected in Finland and one NGO was selected in Sweden for the data collection. The two selected NGOs in Finland were Jyväskylän Katulähetys in the City of Jyväskylä and Pirkanmaan Sininauha in the City of Tampere. Meanwhile, the one selected NGO in Sweden was Stockholms Stadsmission in the City of Stockholm.
Primary data were collected through questionnaires and interviews, while secondary data were collected from literature reviews, books and internet websites.
A total of 130 employees responded to the questionnaires from the two selected NGOs in Finland, while 140 employees responded from the one selected NGO in Sweden. The questionnaires were analysed using SPSS.
Findings
The findings revealed that first, the selected NGOs play active role in the implementation of the ALMPs of Finland and Sweden by employing long-term unemployed people in the labour market.
Second, the findings revealed that the selected NGOs play active role in the implementation of the ALMPs of Finland and Sweden by providing social services, mobilizing local resources and undertaking other types of activities which have created jobs for the unemployed.
Last, the findings revealed that the selected NGOs play active role in the implementation of the ALMPs of Finland and Sweden by providing voluntary work to volunteers – some of who acquire skills that can help them to find a job in the open labour market.
Originality/value
The relationship between the NGOs and the Governments of Finland and Sweden was found to be one of partnership cooperation through the local Employment Offices and the City Councils. However, Finland was found to have a more bureaucratic system than Sweden in the implementation of their ALMPs with regard to NGOs.
The main similarity between the two countries was that the implementation of ALMPs with regard to NGOs, takes place at the local level through the local Employment Offices and the City Councils.
This study concluded that although Finland and Sweden are two “Nordic countries”, the two countries slightly differ in the implementation of their ALMPs with regard to NGOs.
Abstract
Purpose
This is a mixed method comparative case study. The aim of this paper is to find the role played by non-governmental organizations (NGOs) in the implementation of the active labour market policies (ALMPs) of Finland and Sweden, and also the relationship that the NGOs have with the government of the two countries.
Design/methodology/approach
Two NGOs were selected in Finland and one NGO was selected in Sweden for the data collection. The two selected NGOs in Finland were Jyväskylän Katulähetys in the City of Jyväskylä and Pirkanmaan Sininauha in the City of Tampere. Meanwhile, the one selected NGO in Sweden was Stockholms Stadsmission in the City of Stockholm.
Primary data were collected through questionnaires and interviews, while secondary data were collected from literature reviews, books and internet websites.
A total of 130 employees responded to the questionnaires from the two selected NGOs in Finland, while 140 employees responded from the one selected NGO in Sweden. The questionnaires were analysed using SPSS.
Findings
The findings revealed that first, the selected NGOs play active role in the implementation of the ALMPs of Finland and Sweden by employing long-term unemployed people in the labour market.
Second, the findings revealed that the selected NGOs play active role in the implementation of the ALMPs of Finland and Sweden by providing social services, mobilizing local resources and undertaking other types of activities which have created jobs for the unemployed.
Last, the findings revealed that the selected NGOs play active role in the implementation of the ALMPs of Finland and Sweden by providing voluntary work to volunteers – some of who acquire skills that can help them to find a job in the open labour market.
Originality/value
The relationship between the NGOs and the Governments of Finland and Sweden was found to be one of partnership cooperation through the local Employment Offices and the City Councils. However, Finland was found to have a more bureaucratic system than Sweden in the implementation of their ALMPs with regard to NGOs.
The main similarity between the two countries was that the implementation of ALMPs with regard to NGOs, takes place at the local level through the local Employment Offices and the City Councils.
This study concluded that although Finland and Sweden are two “Nordic countries”, the two countries slightly differ in the implementation of their ALMPs with regard to NGOs.
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