an article by Jessica C. Russell (Department of Communication Arts and Sciences, Michigan State University) published in Journal of Employment Counseling Volume 48 Issue 2 (June 2011)
Abstract
The author examined the role of narratives used by unemployed, underemployed, and displaced workers seeking job training assistance through a government-funded One-Stop Career Center. Interviews with employees of a One-Stop Career Center provided insight on client rate of disclosure of personal narratives and how client narratives are used to facilitate the job search process.
Specifically, data from the interviews suggest that narratives give career center employees insight on job seekers’ background, barriers, and reemployment mind-set.
Furthermore, the act of listening was seen as legitimizing job seekers’ experiences. Implications of the findings are discussed.
Hazel’s comment:
Yet again we have evidence that one-to-one and/or face-to-face discussion is best in order to help people discern a way forward in careers. It’s not just about training, it’s not just about opportunities. It is about understanding that Ms A or Mr B is a person with an individual and unique personal history.
I can highly recommend that you access a copy of this if you possibly can.
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