via Eurofound Publications
This report is based on 21 case studies in four sectors:
- electromechanical engineering
- food manufacturing
- financial services and insurance activities, and
- wholesale and retail
in six countries:
- Austria
- the Czech Republic
- Germany
- France
- Spain, and
- Sweden.
The aim of this research was to investigate whether and how improvement of the quality of work can boost employee and establishment’s performance. Results indicate that the clearest link between quality of work and performance relates to training, skills and employability. Training contributes to improved performance mostly through increased ability to use technology and to meet customer demands. Training is also used when the potential alternative, recruitment, is a less optimal investment.
An
executive summary (PDF 2pp) is available.
The
full report ref: ef1120 (PDF 75pp) has some clear, explanatory graphs and charts.
No comments:
Post a Comment