To Infinity and Beyond: Using a Narrative Approach to Identify Training Needs for Unknown and Dynamic Situations

an article by Alison M. Dachner, Brian M. Saxton and Raymond A. Noe (The Ohio State University, USA) and Kathryn E. Keeton (The Wyle/NASA Johnson Space Center, USA) published in Human Resource Development Quarterly Volume 24 Issue 2 (Summer 2013)

Abstract

Training effectiveness depends on conducting a thorough needs assessment.

Traditional needs assessment methods are insufficient for today’s business environment characterised by rapid pace, risk, and uncertainty. To overcome the deficiencies of traditional needs assessment methods, a narrative-based unstructured interview approach with subject matter experts (SMEs) is proposed for dynamic jobs in uncertain environments.

First, the rationale for a narrative approach to training needs assessment is presented.

Second, the utility of a narrative approach is examined using SME interviews from National Aeronautics and Space Administration (NASA) to identify crew training needs for a future long duration mission.

Third, the value of a narrative approach and importance of training are discussed with respect to the
NASA interview results along with managerial and theoretical implications.

Hazel’s comment:
I can fully understand NASA needing this approach to training. Is it needed in other organisations/industries? Probably because it is all about assessing response to unlikely situations.

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Understanding training levies

NOTE: This was originally published in July 2012 and I obviously missed it at the time. I think it's important enough to bring to you even if it is six months late.

via UKCES publications

Training levies are a potential way through which employers can collectively invest in the provision of workforce training to raise skills.

This Evidence Report (PDF 72pp) deepens our understanding of this particular policy lever and focuses on three particular levies in the construction, engineering construction and film industries.

Through desk research and interviews with employers, levy operators and other industry stakeholders, this research provides a qualitative understanding of the benefits and impacts of training levies and how they affect employer behaviour in regard to training and skills.

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