an article by Bilal Afsar and Mariam Masood (Hazara University, Mansehra, Pakistan) and Sadia Cheema (National College of Business Administration and Economics, Lahore, Pakistan) published in International Journal of Information Systems and Change Management Volume 9 Number 2 (2017)
Abstract
Although emotional dissonance has been broadly investigated in the literature, the relationship of emotional dissonance and emotional intelligence with job-stress, burnout and well-being in nursing profession requires further exploration.
This study examines the extent to which emotional dissonance and emotional intelligence are associated with job-stress, burnout and well-being among nurses working in public sector hospitals of Pakistan.
The moderating role of emotional intelligence is evaluated as a key factor in the rescue of healthcare workers from job-stress and burnout thus increasing job retention.
Data were collected from 379 nurses working in public sector hospitals of Pakistan through a cross-sectional quantitative research design. The results show that both emotional dissonance and emotional intelligence have significant effects on nurses' perceived job-stress, burnout and well-being.
The moderating effect of emotional intelligence is also confirmed.
These findings provide additional evidence for the important effects that emotional dissonance and emotional intelligence can have on nurses' job-stress, burnout and well-being. The potential benefits of emotional intelligence in the nurses' emotional work have been explored.
Showing posts with label nurses. Show all posts
Showing posts with label nurses. Show all posts
Thursday, 23 November 2017
Monday, 26 November 2012
Psychosocial safety climate as an antecedent of work characteristics and psychological strain: A multilevel model
an article by Maureen F. Dollard and Tessa Opie (University of South Australia), Sue Lenthall and John Wakerman (Centre for Remote Health, a joint Centre of Flinders University & Charles Darwin University, Alice Springs), Sabina Knight (James Cook University, Mt Isa, Australia), Sandra Dunn (Charles Darwin University, Darwin), Greg Rickard (Healthcare Australia, Sydney) and Martha MacLeod (University of Northern British Columbia, Canada) published in Work & Stress: An International Journal of Work, Health & Organisations
Volume 26 Issue 4 (November 2012)
Abstract
Psychosocial safety climate (PSC) refers to a specific organizational climate for the psychological health of workers. It is largely determined by management and at low levels is proposed as a latent pathogen for psychosocial risk factors and psychological strain.
Using an extended Job Demands-Control-Support framework, we predicted the (24 month) cross-level effects of PSC on psychological strain via work conditions.
We used a novel design whereby data from two unrelated samples of nurses working in remote areas were used across time (N=202, Time 1; N=163, Time 2), matched at the work unit level (N= 48). Using hierarchical linear modelling we found that unit PSC assessed by nurses predicted work conditions (workload, control, supervisor support) and psychological strain in different nurses in the same work unit 24 months later.
There was evidence that the between-group relationship between unit PSC and psychological strain was mediated via Time 2 work conditions (workload, job control) as well as Time 1 emotional demands. The results support a multilevel work stress model with PSC as a plausible primary cause, or “cause of the causes”, of work-related strain. The study adds to the literature that identifies organizational contextual factors as origins of the work stress process.
Abstract
Psychosocial safety climate (PSC) refers to a specific organizational climate for the psychological health of workers. It is largely determined by management and at low levels is proposed as a latent pathogen for psychosocial risk factors and psychological strain.
Using an extended Job Demands-Control-Support framework, we predicted the (24 month) cross-level effects of PSC on psychological strain via work conditions.
We used a novel design whereby data from two unrelated samples of nurses working in remote areas were used across time (N=202, Time 1; N=163, Time 2), matched at the work unit level (N= 48). Using hierarchical linear modelling we found that unit PSC assessed by nurses predicted work conditions (workload, control, supervisor support) and psychological strain in different nurses in the same work unit 24 months later.
There was evidence that the between-group relationship between unit PSC and psychological strain was mediated via Time 2 work conditions (workload, job control) as well as Time 1 emotional demands. The results support a multilevel work stress model with PSC as a plausible primary cause, or “cause of the causes”, of work-related strain. The study adds to the literature that identifies organizational contextual factors as origins of the work stress process.
Friday, 8 June 2012
The influence of emotional labour and emotional work on the occupational health and wellbeing of South Australian hospital nurses
an article by Sandra L. Pisaniello, Helen R. Winefield and Paul H. Delfabbro (School of Psychology, University of Adelaide, Australia) published in Journal of Vocational Behavior Volume 80 Issue 3 (June 2012)
Abstract
Nursing is an emotionally complex occupation, requiring performance of both emotional labour (for the benefit of the organisation and professional role) and emotional work (for the benefit of the nurse-patient relationship).
According to the Conservation of Resources Theory, such processes can have a significant effect on psychological well-being and occupational stress, although little is known about the factors that moderate their effects.
This exploratory study investigated the relationship between emotional labour and emotional work on psychological wellbeing and occupational stress in 239 nurses sampled from a South Australian hospital. The multi-component questionnaire study focused on the emotional labour elements of emotion expression and suppression, as well as surface acting and deep acting, and examined the companionship, help, and regulation elements of emotional work.
In a multivariate model, emotional work was found to be less strongly predictive of negative psychological outcomes than was emotional labour, but was more strongly predictive of positive outcomes. Social support may moderate or be an antecedent to the performance of emotional labour and emotional work.
The findings support the Conservation of Resources Theory with emotional work, rather than emotional labour, enabling the uptake of resources and leading to positive occupational health and well-being.
Highlights
Abstract
Nursing is an emotionally complex occupation, requiring performance of both emotional labour (for the benefit of the organisation and professional role) and emotional work (for the benefit of the nurse-patient relationship).
According to the Conservation of Resources Theory, such processes can have a significant effect on psychological well-being and occupational stress, although little is known about the factors that moderate their effects.
This exploratory study investigated the relationship between emotional labour and emotional work on psychological wellbeing and occupational stress in 239 nurses sampled from a South Australian hospital. The multi-component questionnaire study focused on the emotional labour elements of emotion expression and suppression, as well as surface acting and deep acting, and examined the companionship, help, and regulation elements of emotional work.
In a multivariate model, emotional work was found to be less strongly predictive of negative psychological outcomes than was emotional labour, but was more strongly predictive of positive outcomes. Social support may moderate or be an antecedent to the performance of emotional labour and emotional work.
The findings support the Conservation of Resources Theory with emotional work, rather than emotional labour, enabling the uptake of resources and leading to positive occupational health and well-being.
Highlights
- Emotional labour and emotional work distinctly influence nurse health and well-being.
- Emotional work contributed less variance in negative outcomes than emotional labour.
- Emotional work contributed more variance in positive outcomes than emotional labour.
- Emotional work enables the uptake of resources, leading to positive consequences.
- Social support moderated and directly influenced emotional labour and work.
Subscribe to:
Posts (Atom)
