an article by Tziporah Stern and Nanda Kumar (City University of New York, USA) published in International Journal of Electronic Business Volume 13 Number 2/3 )(2017)
Abstract
The easy accessibility of information on online social networks (OSN) such as Facebook, has boosted the significance of ‘privacy settings’ as a front-line of defence against information misuse.
In this study a model is built based on the intersection of protection motivation theory (PMT), social exchange theory (SET), and privacy risk research to examine behaviour through both the use of privacy settings (adaptive/desirable behaviour) and the non-use of privacy settings (measuring maladaptive coping response). To validate the model a survey is conducted.
Strong support was found for the mediating role played by PMT variables-cost, benefits, risk, and efficacy – on both maladaptive coping and adaptive behaviour. This research successfully applies PMT in the information privacy context and operationalises adaptive behaviour in a unique, but thus far unexplored, manner. It also identifies important risk antecedents to the PMT model which help further explain privacy on OSN.
Showing posts with label information_privacy. Show all posts
Showing posts with label information_privacy. Show all posts
Tuesday, 18 April 2017
Monday, 19 November 2012
Dimensions of employee privacy: an empirical study
an article by Kirstie Ball and Elizabeth M. Daniel (Open University Business School, Milton Keynes, UK) and Chris Stride (University of Sheffield, UK) published in Information Technology & People Volume 25 Issue 4 (2012)
Abstract
Purpose
The study goes beyond the more frequent interest in information privacy to identify other notions of privacy within the workplace. The purpose of this paper is to explore how these additional notions of privacy relate to key demographic and employment characteristics and how data protection training, often instigated as a means of highlighting and addressing issues relating to privacy of customers’ data, is related to employees’ notions of their own workplace privacy.
Design/methodology/approach
The study was undertaken in two telephone call centres since they offered a working environment where staff are highly monitored and hence there are likely to be issues relating to employee privacy. The study is exploratory in nature and adopts a mixed method approach based on a questionnaire survey that was followed by semi-structured, qualitative face to face interviews.
Findings
The survey findings identified three distinct notions of privacy; the concern for personal information privacy (CfPIP), the concern for working environment privacy (CfWEP) and the concern for solitude privacy (CfSP). The findings were supported by the qualitative data provided by the interviews. CfWEP is found to be a gendered issue, with women showing a greater concern for the privacy of their working environment. Finally, the findings indicate that effective data protection training are associated with increased concern for their own privacy in the form of CfPIP, and that inclusion of data protection issues in performance reviews is associated their concern for CfWEP.
Originality/value
Previous studies of privacy in the workplace focus on the simplistic notion of information privacy. This study goes beyond such studies and provides empirically-based evidence of multiple dimensions of privacy operant in a single, real-world workplace setting. It also provides empirical insight to the previously unexplored issue of the association between data protection training employees’ notions of their own privacy.
Abstract
Purpose
The study goes beyond the more frequent interest in information privacy to identify other notions of privacy within the workplace. The purpose of this paper is to explore how these additional notions of privacy relate to key demographic and employment characteristics and how data protection training, often instigated as a means of highlighting and addressing issues relating to privacy of customers’ data, is related to employees’ notions of their own workplace privacy.
Design/methodology/approach
The study was undertaken in two telephone call centres since they offered a working environment where staff are highly monitored and hence there are likely to be issues relating to employee privacy. The study is exploratory in nature and adopts a mixed method approach based on a questionnaire survey that was followed by semi-structured, qualitative face to face interviews.
Findings
The survey findings identified three distinct notions of privacy; the concern for personal information privacy (CfPIP), the concern for working environment privacy (CfWEP) and the concern for solitude privacy (CfSP). The findings were supported by the qualitative data provided by the interviews. CfWEP is found to be a gendered issue, with women showing a greater concern for the privacy of their working environment. Finally, the findings indicate that effective data protection training are associated with increased concern for their own privacy in the form of CfPIP, and that inclusion of data protection issues in performance reviews is associated their concern for CfWEP.
Originality/value
Previous studies of privacy in the workplace focus on the simplistic notion of information privacy. This study goes beyond such studies and provides empirically-based evidence of multiple dimensions of privacy operant in a single, real-world workplace setting. It also provides empirical insight to the previously unexplored issue of the association between data protection training employees’ notions of their own privacy.
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