This publication is produced by Citizens Advice, largely written by staff of the organisation for staff and volunteers. However, each issue has something of more general interest – often more than one.
New proposals to help people ion financial difficulties would streamline the process of debt management and deliver a better and fairer deal for customers, says the British Bankers’ Association (BBA) and Accenture.
The report, A New Model for Dealing with Personal Debt (PDF 20pp not easy to read online), says that a clearer range of options for people working to resolve their debt would avoid confusion and worry. The report calls for greater consistency in the way debt advice if provided and in how creditors deal with customers in financial difficulties. …
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